If you are a product stakeholder — whether it be UX, product marketing, market research, or development — you know that there is always room for your offering to expand and improve. There are new markets to uncover, emerging ideas to consider, and critical feedback to hear.
Nothing informs the research effort better than firsthand insight. Finding the exact right people to speak with about a specific product, service, market, or technology. Understanding their perspective via one-to-one interaction. Building trust and sharing observations.
Product stakeholders utilize DeepBench every day to access the hard to reach insights that inform those expansion…
The expert network business is, at its core, very simple. Clients need insights that are in-depth, specific, and otherwise difficult to access. We deliver that insight by connecting them with niche experts, whom we source and match for each specific project.
But finding the best experts to match with each project isn’t easy. Traditionally there’s a huge amount of manual searching, vetting, outreach, and human-to-human interaction involved. As a result, it’s historically a white-glove service, where expert networks often keep as much as seventy percent of the price paid by the client.
Today, expert networks deliver this service with some…
Here’s a look inside our Operations Team: how we analyze, compare, and decide on new vendors.
DeepBench itself is evaluating and re-evaluating vendors all the time. In just the past year, we’ve evaluated software that impacts our: sales lead generation, QA testing, load testing, email marketing, accounting, along with many others.
All this considered, we would like to share some tips on how we evaluate vendors.
There is a lot riding on your upcoming expert call.
You are under a strict deadline. The success of your deliverable or an upcoming decision depends on this expert’s perspective. Budget could be tight. Likely it is a combination of all three and more…
DeepBench works with hundreds of clients to book thousands of expert consultations every year. Over the years we have distilled some insights on how to get the most out of expert calls. Below please find our top 5 best practices.
Your expertise is incredibly valuable to many businesses. As a DeepBench advisor, that expertise has been validated and proven in the market.
By adding this experience with DeepBench to your LinkedIn profile, you can further substantiate your personal brand and industry authority.
We suggest the following copy for your profile:
Follow the screenshots below to add DeepBench experience to your profile.
The world has changed for everyone — not least of all UX and Design Researchers.
As your needs become more dynamic, and interviewee constraints more rigid, evolving your processes and technology are the only ways to fill the gaps.
This broad dynamic directly snapped into focus within the world of user interviews during the work-from-home revolution.
Who we are and what we do:
DeepBench is an expert network. While you may not be familiar with that term, interestingly, a large percentage of our customers come from the design research world!
Our goal is to become the go-to tool that people visit to learn professional insights that aren’t easily discoverable via Google.
Our core strategy has always been and continues to be:
1. To bring down the cost of supplying knowledge;
2. To drive more engagements where knowledge is exchanged; and
3. To generate more data that further enables #1
We are well on our way in fortifying this feedback loop. …
At DeepBench, we are a small business preparing for a potential economic downturn, and we empathize with the millions of professionals in the world feeling uncertain about the future. And perhaps there is a way that we can help one another.
One way for you as an individual to supplement your income in this environment is to try freelance consulting gigs.
This is the core business model of DeepBench. Click here for a sample of our consulting opportunities.
What we can offer you is simple:
In 1995 Jeff Bezos could have started Amazon by selling any product, but he chose to sell books for two reasons: 1) high number of SKUs and 2) low storage costs.
Question: What has infinite SKUs, and zero storage costs?
Answer: Expert knowledge.
A modified version of this article first appeared in Integrity Research.
What are expert networks?
Expert networks are a marketplace for knowledge.
The core product is a paid 1 hour phone call between a customer (often an investor or a consultant) and an industry professional with several years of experience.
There are variations: 30 minute calls, video…
Last month, we updated DeepBench’s mission statement & cultural values.
I am excited to share this with the world, as I believe that this will help us attract & retain high caliber individuals over the long run.
First, let us start with our mission statement.
Next, we have 6 core values:
1. Focus on users.
2. Act like an owner.
3. Seek learning.
4. Earn trust.
5. Show conviction.
6. Be ambitious.
I’m going to share some thoughts for #3 and #5 in particular to explain what makes DeepBench unique.
#3 Seek learning
As a company focused on unlocking knowledge…
DeepBench delivers insight. We help businesses make better informed decisions by connecting them with expert advisors from any industry, geography, or role.