DeepBench Helps Product Teams Do Better Research

DeepBench
4 min readJun 18, 2021

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Every piece of technology or innovation in the world sparks from the idea of a product team somewhere.

If you are a product stakeholder — whether it be UX, product marketing, market research, or development — you know that there is always room for your offering to expand and improve. There are new markets to uncover, emerging ideas to consider, and critical feedback to hear.

Nothing informs the research effort better than firsthand insight. Finding the exact right people to speak with about a specific product, service, market, or technology. Understanding their perspective via one-to-one interaction. Building trust and sharing observations.

Product stakeholders utilize DeepBench every day to access the hard to reach insights that inform those expansion efforts.

How do product teams use DeepBench?

Our proprietary technology and dedicated account managers source, vet and connect you with Experts.

DeepBench specializes in sourcing research participants (we call them Experts) based on very specific elements of their professional profile.

Want to understand the impact of self-driving technology on the freight industry? We connect you with operators and stakeholders within that ecosystem. That could be engineers working in R&D for emerging technologies, decision makers within the freight industry responsible for implementing these practices, or the drivers who will need to uplevel their skills to maintain relevance in a new landscape.

DeepBench finds Experts from industries like B2B, healthcare, technology, finance, and more. We then narrow in on specific elements of those profiles — such as role, responsibilities, geography, decision making power, technical acumen, education, and more.

We go very narrow to find you exactly who you need, and assure that they are quality participants worthy of your time.

DeepBench differentiators:

1. Quality

We algorithmically scour the internet to identify exact fit Experts.

“The expert was very informative with current experience as well as prior experience. Very well spoken and provided extremely helpful answers.”

— Product Manager from $1B+ Information Systems Company

DeepBench delivers unique and differentiated experts targeted to your specific needs within 48 hours of launching your project.

Our proprietary search technology, coupled with our dedicated Client Associates, assures that we find exactly who you need. Even when the profile is ambiguous, the project is changing, and the timeline is shrinking.

Some clients are looking for a single call to give them a critical piece of insight. Others are seeking 50+ Expert calls in pursuit of a market-level perspective. In either instance, and everywhere in between, we are able to deliver.

2. Flexibility

Our platform and Client Associates seamlessly handle all logistics — compliance, booking, scheduling, payment, etc.

“When sourcing experts for consultations, we always know we can count on DeepBench. Their process gives our team the necessary flexibility and speed to market, while also driving best-in-class outcomes in terms of expert quality.”

— Sarvin, Curie Co.

Our clients engage with us without commitments or up-front costs. You only pay for the calls you consume. This flexibility aligns with evolving timelines and targets, and allows for focus on maximizing insights yielded from research initiatives.

The research and conversations that product teams receive through DeepBench is intrinsic to the product design process. The constant cycle of research, iteration, testing, and feedback can only be fostered through flexibility.

The product research process is ever-evolving. As you gather new insight, the objective may change. DeepBench’s approach complements this process well. Our unique methods and technology can pivot quickly, and also pulls in peripheral experts which provide unexpected and highly valuable insights to our customers.

3. Autonomy

Expert profiles are easy to review, message, and book within the platform.

“DeepBench has been a great partner. I often need to interview with experts that have particular, narrow expertise in specific technical fields. DeepBench is consistently and rapidly able to connect me with experts that deliver.”

— Design Researcher from venture-backed startup

DeepBench also offers a collaborative approach to choosing Experts through our interactive platform. Teams have the autonomy to dissect profiles together, manage scheduling, and leave notes in real time to address again later.

Our clients review Expert’s entire profiles in one convenient UI. With complete visibility into the Experts name, work experience, bio, and answers to project-specific screening questions.

This allows teams to collaborate when reviewing and approving Experts, and move seamlessly into scheduling. The project moves at your pace, giving you the opportunity to structure each interview with that unique profile in mind.

Our team is constantly thinking about how we can better serve our clients through our offering. We understand and hope to embody the innovative approach that product teams bring to their day-to-day.

DeepBench appreciates your unmatchable creativity and your continued support by choosing us as your collaborator. We are always learning and excited for your next creation.

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DeepBench
DeepBench

Written by DeepBench

DeepBench delivers insight. We help businesses make better informed decisions by connecting them with expert advisors from any industry, geography, or role.

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